Business Analyst - Remote - Must Live in TX
Company: Oscar
Location: Houston
Posted on: April 22, 2024
Job Description:
Job Summary:We are seeking a highly experienced Senior Business
Analyst (Technical) with a strong background in Software Asset
Management (SAM) processes and methodologies. The ideal candidate
will possess advanced analytical skills, technical expertise, and
significant experience in business process mapping and requirements
gathering. They will play a critical role in leading and
facilitating the service-request lifecycle process, collaborating
with various stakeholders to analyze, document, and optimize
business workflows related to enterprise software products and
configuration items (CIs) for SAM. The candidate must demonstrate
exceptional communication skills and the ability to work
effectively in a dynamic and challenging
environment.Responsibilities:
- Review, analyze, and evaluate business systems and user needs
to formulate systems aligned with overall business strategies.
- Lead business process reengineering efforts and identify new
applications of technology to enhance business effectiveness.
- Prepare solution options, conduct risk identification, and
financial analyses such as cost/benefit, ROI, buy/build, etc.
- Write detailed descriptions of user needs, program functions,
and steps required for the development or modification of computer
programs.
- Act as a liaison between technical and non-technical customers,
documenting clear and detailed system specifications.
- Collaborate with Project Managers, Program SMEs, Budget staff,
IT Contract Managers, and technical teams during SAM discovery and
analysis sessions.
- Participate in project teams for the delivery of SAM
operational outputs and processes, analyzing and documenting
business processes, requirements, and specifications.
- Promote productivity and efficiency by studying current
practices, analyzing complex technical and managerial processes,
identifying inefficiencies, and assisting stakeholders in realizing
business value.Requirements/Preferred Skills:
- High level of interpersonal skills to effectively work with
varied stakeholders and motivate agency staff to meet short
deadlines.
- Demonstrated experience in building and tracking the
Requirements Traceability Matrix using Excel.
- Ability to analyze and document work processes, logical
relationships, and information flows using Excel, Visio,
PowerPoint, and other tools.
- Proficiency in business analysis, business process mapping, and
requirements gathering using Lean methodologies and templates for
complex enterprise systems.
- Experience with SAM systems/processes, including server-side
license compliance, and understanding of contractual obligations
related to enterprise software asset management.
- Knowledge of SAM discovery/repository tools such as Snow
License Manager, ServiceNow, Remedy.
- Ability to develop and maintain training manuals, conduct
knowledge transfer sessions, and craft reports to facilitate SAM
efforts on server-side software assets.Qualifications:
- Bachelor's degree in Computer Science, Information Systems,
Business Administration, or related field.
- 4-7 years of experience as a Senior Business Analyst
(Technical) or in a related role.
- 2+ years of experience as a data analyst analyzing raw data
using Excel, Tableau, etc.
- Proven track record of successful SAM implementation and
optimization.
- Strong analytical and problem-solving skills with the ability
to think creatively and independently.
- Excellent written and verbal communication skills with the
ability to convey complex technical concepts effectively.
- Ability to work under limited supervision, demonstrating
initiative and independent judgment in achieving goals.
- Must be a US Citizen, Green Card Holder, or possess an
Employment Authorization Document (EAD). No H1B visa sponsorship
available.
- No third-party recruiters.Note: Years of experience mentioned
in the job description are cumulative across required and preferred
skills.
Oscar Associates Limited (US) is acting as an Employment Agency in
relation to this vacancy.
Keywords: Oscar, Houston , Business Analyst - Remote - Must Live in TX, Professions , Houston, Texas
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