Senior LMS Analyst
Company: Plains
Location: Houston
Posted on: April 25, 2024
Job Description:
Job Type:RegularPlains All American is an industry-leading
transportation and midstream provider specializing in
transportation, storage, processing and marketing solutions for
crude oil and natural gas liquids (NGLs). We own an extensive
network of pipeline transportation, terminalling, storage and
gathering assets in key crude oil and NGL producing basins and
transportation corridors and at major market hubs in the United
States and Canada. On average, Plains handles more than 6 million
barrels per day of crude oil and NGL in its Transportation segment.
The company is headquartered in Houston, Texas.We are looking for
highly-motivated individuals who enjoy working as part of a team in
a dynamic and entrepreneurial work environment.Job Purpose/ Summary
The HSE Sr. Analyst - LMS position assists with administering
employee training through the Learning Management System (LMS)
including testing new content, troubleshooting user technical
issues, assisting with assignments, documenting processes, and
developing reports and queries for a variety of internal needs.
This position will serve as the first point of contact for issues
related to eLearning and will assist in coordinating and executing
support and resolution on an as-needed basis. The selected
candidate will be eligible for company benefits including
Medical/Dental/Vision, vacation time off, and flex days.
Additionally, this position comes with the option of a hybrid work
schedule, combining working in our Houston office with working
remotely. Job Responsibilities:
- Partner with functional departments and subject matter experts
to create and manage system-level learning assignments i.e.,
regulatory compliance, technical training
- Partner with functional departments to implement training
curriculum
- Knowledge of system integrations within the LMS to advise on
regulatory reporting, training assignment configuration, and
learner profiles
- Troubleshoot and resolve technical and user issues, including
content, coding, and course configuration errors
- Ensure functionality of the LMS in the areas of registration,
notification, administration of training operations, assessments,
and resource management
- Recommend future improvements, contributing to the development
and continuous improvement of the LMS, including content
management, workflow processes and user experience
- Document existing and new processes, procedures, and
guides
- Facilitate training to users, super users, and business unit
administrative support
- Manage shared inbox - process a high volume of
requests/inquiries, record training completions
- Prepare accurate and consistent reporting for end users,
business owners and auditors
- Process Training Department coding and invoicing Knowledge,
Skills, and Experience Required:
- Minimum of 8 years of relevant work experience that provides
knowledge and exposure to fundamental skills, principles, and
concepts. College degree preferred.
- Ability to effectively collaborate with people of varying
backgrounds at different levels within the organization.
- Receives instruction, guidance, and direction from others.
- Knowledge of practices and procedures, skills, regulatory and
business training requirements
- Develops skills by performing structured work assignments.
- Uses existing procedures to solve routine problems; asks
questions and reviews data to determine the root cause
- Responds to routine or standard requests from internal and/or
external clients/partners.
- Must have good organization skills working with project
tracking programs and spread sheets as well as written and verbal
skills
- Read, write, and speak English fluently
- Proficiency in Microsoft Office Suite
- Legally authorized to work in the job posting country
- Cleared criminal history (background) and satisfactory
reference checks
- Compliance with the Company's drug and alcohol policy including
pre-employment D&A testing. At Plains, our employees are our
most valuable asset. Hard work is rewarded with competitive
compensation and a top-tier benefits program designed to keep our
employees safe, healthy and happy. We work hard to deliver the best
results to our stakeholders and we also respect our employees need
for personal and family time, which is reflected in our benefits
program.Salary details estimated by job boards such as Indeed,
Glassdoor, and LinkedIn do not represent Plains' compensation
structure. We thank all candidates for their interest; however,
only those selected for an interview will be contacted. By
submitting your resume, you consent to the collection, use and
necessary disclosure of the personal information provided during
the application and selection process. Learn more .
Keywords: Plains, Houston , Senior LMS Analyst, Professions , Houston, Texas
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