HoustonRecruiter Since 2001
the smart solution for Houston jobs

Deskside Technician

Company: Targa Resources Inc
Location: Houston
Posted on: September 15, 2019

Job Description:

Job Duties / Responsibilities

• Level 1 technology support for internal Company users of IT services.

• Receives and records customer problem/request/issues and captures necessary documentation.

• Performs initial level of problem identification and attempts to resolve; assigns ticket to next level support as needed.

• Responsible for software imaging of computers, laptops, and tablets per end-user spec in a timely and consistent manner.

• Monitors and tracks incident queue with the goal of timely addressing customer requests consistent with SLA requirements.

• Performs follow up on incident tickets with customer to ensure customer satisfaction.

• Develops and maintains knowledge of customer and customer specific business environment to provide great service.

• Maintains current knowledge of end-user computing hardware and software.

• Serve as a liaison between the business and technical support staff.

• Cultivate good working relationships with the business.

• Work closely with management to prioritize business goals and information needs.

• Performs other duties as assigned.

Minimum Essential Qualifications

• Associates Degree in Management Information Systems or related degrees or related years of experience.

• Strong analytical and problem-solving skills coupled with great attention to detail.

• Broad knowledge of end-user computing technologies - Office Products thru version 2016.

• Working knowledge and experience using Microsoft System Center Configuration Manager to image end-user devices

• Strong written and verbal communication skills.

• Maintain a positive attitude and demeanor and take pride in the job at hand.

• Ability to conceptualize and assimilate data and present proposals in a clear and concise manner.

• Ability to multi-task and prioritize assignments.

• Ability to ask clarifying/probing questions of business customers

• Ability to be on rotating 24x7 on-call rotation.

• Eligible to work in the United States without company sponsorship.

Preferred Qualifications

• Prior work experience - fulltime, part-time, internships in an IT related position.

• Advanced computing skill sets - proficient with pc hardware, software, and peripheral devices.

• Experience with Office 365 a plus.

• Ability and willingness to travel to remote company field locations and lift up to 50 pounds.

Keywords: Targa Resources Inc, Houston , Deskside Technician, Professions , Houston, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A Truck Driver - DEDICATED - $2,000 SIGN ON BONUS
Description: Swift Enterprises, an agent of US Xpress, has top positions available for
Company: USXpress
Location: Sugar Land
Posted on: 09/16/2019

Vacuum Driver
Description: Position Description: br br The Opportunity br br Our Port Arthur, TX facility is hiring experienced Drivers As a Vacuum Driver you willperform duties associated with industrial/environmental (more...)
Company: Clean Harbors
Location: Port Arthur
Posted on: 09/16/2019

$5000 Sign On Bonus Independent Contractors/Lease Purchase Class A CDL
Description: br 5000 sign on bonus paid out within br 30 days of first dispatch Empowers You to Choose Your Own Load br Independent
Company: KLLM
Location: Beaumont
Posted on: 09/16/2019


Intermodal Owner Operator Truck Driver
Description: Roadrunner Intermodal Offers Owner Operators: ul li Great Competitive Pay - Up to 3,500 Gross Per Week li Various Load Route Options li
Company: Roadrunner Transportation Systems
Location: Beaumont
Posted on: 09/16/2019

CDL A Truck Driver Company Drivers
Description: Company Drivers - 65k, Home During Wk/Wkends, Benefits after 30 daysRequisition ID: 675Truck Driver Pay Benefits br br Full-time
Company: Cardinal Logistics Management
Location: Bryan
Posted on: 09/16/2019

Diesel Road Tech - Industrial Services
Description: Join Our Team Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to (more...)
Company: Sunbelt Rentals, Inc.
Location: Port Arthur
Posted on: 09/16/2019

CDL-A OTR Company Truck Driver Jobs
Description: Opportunities Available for COMPANY DRIVERS Benefits ul li NEW pay package up to 42 CPM 75K annually li Great home time li Bonuses: Fuel, Safety 5,000 Sign-on li Plenty of consistent (more...)
Company: Paschall Truck Lines
Location: College Station
Posted on: 09/16/2019

Hiring Health Consultants Immediately to Work From Home
Description: We are the Largest health and dental benefits discount company in the Nation that actually makes you money... We provide
Company: Living Healthy
Location: College Station
Posted on: 09/16/2019

CDL-A Driving Jobs - Lease Purchase Opportunities - $6K to $
Description: Specialized Transportation is now hiring owner-operators and company drivers for lease purchase opportunities.--Interested Apply now --Benefits 6K to 12K bonus for Solo or Team O/O L/P drivers Six (more...)
Company: Specialized Transportation
Location: College Station
Posted on: 09/16/2019

Work at Home - Benefit Consultants (Training Provided)
Description: We are scheduling brief phone interviews now for Benefit Consultants. We are looking for self-starters who can
Company: JMS Benefits
Location: Brookshire
Posted on: 09/16/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Houston RSS job feeds