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Competitive Customer Service Representative - FULL TIME

Company: Houston Management Firm
Location: Houston
Posted on: May 4, 2021

Job Description:

Job Description We are seeking full-time Competitive Customer Service Representative to join our team! This position will be the primary point of contact for all consumers concerning products and services while also serving as the main liaison to the sales department. The ideal candidate will be very organized, personable, be interested in learning new skills, and be good at completing projects with minimal supervision. Responsibilities: Manage customer inquiries in a positive and professional manner through effective product knowledge, customer engagement, and escalation as needed Demonstrate the ability through training to understand our product, the industry, and our competition Support the sales functions and sales personnel (no actual sales required) Improve customer satisfaction through consistently improving efficiency, service standards, and optimization of order processing Continually learn about new products, industry trends, and skills Light data entry for consumer documentation and follow ups Qualifications: Previous experience in customer service, sales, or other related fields if possible but not required Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Keywords: Houston Management Firm, Houston , Competitive Customer Service Representative - FULL TIME, Sales , Houston, Texas

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