Remote Help Desk Agent
Posted on: May 5, 2021
A software platform company is filling a position for a Remote
Help Desk Agent. Individual must be able to fulfill the following
responsibilities: Monitor the live queue and ensure all live cases
are being read within the contracted time Make outbound calls to
centers to notify them of positive findings or to request
additional information on studies Triage inbound calls from centers
inquiring on matters related to; submitting cases for
reinterpretation, changing patient demographics, etc Skills and
Requirements Include: Minimum of two years of related experience in
basic computer skills, clerical work, call center environment, or
customer service High School degree or equivalent Ability to
monitor auto assign rules and manually assign specialty cases.
Keywords: VirtualVocations, Houston , Remote Help Desk Agent, Sales , Spring, Texas
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