Looking for a job to get you out of bed?
About Casper: Casper (Casper.com) believes everyone should sleep
better. The Sleep Company has a full portfolio of obsessively
engineered sleep productsincluding mattresses, pillows, bedding,
and furnituredesigned in-house by the Company's award-winning
R&D team at Casper Labs. In addition to its e-commerce
business, Casper owns and operates Sleep Shops across North America
and its products are available at a growing list of retailers.
Casper's Retail story began in 2017 with The Casper Wake-Up.
Alongside its success, Casper opened 15 pop-up shops across the
U.S. After an exciting beginning with Retail, Casper opened its
first permanent store in NYC in 2018, and announced the plan to
open 200 stores across the country and in Canada. Join the Dream
Team as the Casper family continues to grow!
Retail Associate: As part of our Retail team, you will represent
the Casper brand by providing best-in-class service to all of our
guests. We view retail as an experience: one that is unique,
personalized, and hospitality-driven. This space (and you!) will
help carve the path for Casper's offline footprint. Your role will
be to help our guests feel right at home and discover the wonders
of a good night's sleep.
Nuts and Bolts: This is an hourly role based in our retail
store. You must be available to work at minimum 3 days a week with
We are deeply committed to building a diverse and inclusive
workforce so that we represent all those who dream big equally.
When you're not catching zzz's, this is what you'll do: Provide
exceptional service to every person that walks through our doors
Follow up with customers through clienteling and e-mail
correspondence Help Casper maintain a healthy sales pipeline by
collecting guest contact information and inviting individuals to
trial our products Maintain the highest level of product knowledge
and expertise Maintain the visual integrity of the space Create and
process in-store sales Process and receive inventory replenishments
Assist with setting up and executing community programs and events
Record and relay recurring customer feedback and insights to
internal teams such as tech, marketing, design, and product in
order to constantly improve the customer experience
Our dream candidate is...
Excellent communicator with a passion for people Strong written
and oral communication skills Effective and expedient
problem-solver with a meticulous attention to detail Passion for
Casper's core mission and values Positive attitude and feels there
is no task too small Self-starter; entrepreneurial disposition
Eager to be at the frontline of a fast-paced and growing brand Must
understand and appreciate experiential retail Ability to lift 50
lbs. and be on your feet all day