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Consumer Sales Consultant

Company: BPS World
Location: Houston
Posted on: January 16, 2022

Job Description:

Consumer Sales Consultant
One of the top relocation management companies in the world is expanding their US team. We are looking for a Consumer Sales Consultant responsible for converting sales leads into tangible business by virtue of managing the company's Virtual Survey platform for International and domestic household goods moves, and other service line leads as necessary. The Consultant will represent the organization as a subject matter expert and customer liaison. In addition, the Consumer Sales Consultant will be responsible for the following:
- Conducting Virtual Surveys with potential clients through various lead sources
- Estimating of volume and weight of shipment
- Accurate calculation of Origin, Freight & Destination Charges when preparing the quotation
- Preparation of competitive quotations, attracting customers to choose the company's premium relocation services
- Successfully close and convert provided leads
- Issue Work Order to household goods team members
- Meet or exceed monthly, quarterly and annual quota
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
- Follow up on marketing leads to qualify business needs
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Attendance at industry sales events and conferences as required and agreed with management
- Cooperate with team members to ensure a smooth coordination of all incoming leads, to facilitate track and traceability
Any other responsibilities/duties as required by management
Successfully manage and update CRM database with 100's of customers, weekly

- Responsible for the assigned leads and pipeline targets, through direct effort and team collaboration
- Collaborate with Head of Consumer on sales plan and outcomes
- Possess a Diploma or Degree in any discipline with at least 2 years of experience in the logistics or moving industry
- Experience working with a sales CRM
- Additional languages are an advantage
- Able to work in a fast-paced environment and meet tight deadlines
- Proficient in use of Microsoft Office applications
- Excellent in providing customer service
- Confident and strong communication skills, both written and on the phone
- Good team player with positive working attitude.
- Positive, flexible, willing to learn, and self-driven
- Experience with Zoho CRM, preferred not required
- Demonstrated work ethic and consistent track record of over achievement including initiative to prospect calls
- Strong negotiation skills and ability to influence without authority
- 2+ years inside sales and/or lead generation experience
- Familiar with MS Office suite

Keywords: BPS World, Houston , Consumer Sales Consultant, Sales , Houston, Texas

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