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Houston Customer Care and Sales Representative Hourly

Company: Asurion
Location: Houston
Posted on: May 16, 2022

Job Description:

As aCustomer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers' inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.You will Serve, Solve and Sell!Customer Care and Sales Representatives have a passion for selling services and solving problems! We don't just redefine - we reinvent.Starting salary for this role is $16 per hour.For more than 20 years, we have led the global tech solutions industry. We are leaders in creating innovative technology solutions that help keep consumers connected and we are committed to providing exceptional customer service to our partners - 300 million customers or 120 respected companies whose products you know and love.The only thing we're more passionate about is our people.At Asurion, we value team success and create a rewarding and collaborative work environment where each employee can maximize their talents and contributions. We provide a fun and casual work environment and comprehensive benefits package that includes medical, dental & vision health coverage, vacation time, holiday pay, 401k plan.What we require:High school diploma or GEDFlexibility to work all shifts as required (including evenings, weekends, or holidays)6 months of previous customer service experience (Call center preferred)6 months - 1 year of Sales experienceTechnical aptitude to pass our readinessassessmentWilling to submit and pass a pre-employment background investigation and drugscreenAbility to work onsite at our office at 10720 W Sam Houston Pkwy N, Houston, TX 77064What skills/interests will make you a great fit for our team:Patience and exceptional listening skillsAbility to identify, understand and upsell new products and solutions based on customerneedsDedication to troubleshooting problems and finding aresolutionConfidence in multitasking"Challenge accepted"attitude

Keywords: Asurion, Houston , Houston Customer Care and Sales Representative Hourly, Sales , Houston, Texas

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