Houston Customer Care and Sales Representative Hourly
Company: Asurion
Location: Houston
Posted on: May 16, 2022
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Job Description:
As aCustomer Care and Sales Representative, you will maintain
exceptional customer service while providing remote support for
customers' inquiries about lost or damaged devices and resolving
customer issues. You will also be responsible for selling our
Connected Home product and other offerings to customers on every
call. You will engage with the customer to understand their
technology and sell protection/tech support solutions.You will
Serve, Solve and Sell!Customer Care and Sales Representatives have
a passion for selling services and solving problems! We don't just
redefine - we reinvent.Starting salary for this role is $16 per
hour.For more than 20 years, we have led the global tech solutions
industry. We are leaders in creating innovative technology
solutions that help keep consumers connected and we are committed
to providing exceptional customer service to our partners - 300
million customers or 120 respected companies whose products you
know and love.The only thing we're more passionate about is our
people.At Asurion, we value team success and create a rewarding and
collaborative work environment where each employee can maximize
their talents and contributions. We provide a fun and casual work
environment and comprehensive benefits package that includes
medical, dental & vision health coverage, vacation time, holiday
pay, 401k plan.What we require:High school diploma or
GEDFlexibility to work all shifts as required (including evenings,
weekends, or holidays)6 months of previous customer service
experience (Call center preferred)6 months - 1 year of Sales
experienceTechnical aptitude to pass our readinessassessmentWilling
to submit and pass a pre-employment background investigation and
drugscreenAbility to work onsite at our office at 10720 W Sam
Houston Pkwy N, Houston, TX 77064What skills/interests will make
you a great fit for our team:Patience and exceptional listening
skillsAbility to identify, understand and upsell new products and
solutions based on customerneedsDedication to troubleshooting
problems and finding aresolutionConfidence in
multitasking"Challenge accepted"attitude
Keywords: Asurion, Houston , Houston Customer Care and Sales Representative Hourly, Sales , Houston, Texas
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