Rental Exit Booth Agent - IAH Airport

Company: Enterprise Rent-A-Car
Location: Houston
Posted on: June 25, 2022

Job Description:

-Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar -industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. -National -and Alamo has an exciting opportunity for a Full Time Exit Booth Agent at Houston IAH Airport. - The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. - -This position is located at: 17300 Palmetto Pines Dr Houston TX 77032 -This position pays up to $17 / hour ($13.00 per hour plus performance based incentives) -Various full time (40 hour a week) schedules available - must be able to work nights and weekends - -We are hiring now for these positions. - Here's a look at the responsibilities:

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.Equal Opportunity Employer/Disability/Veterans -
  • Must be at least 18 years of age. -
  • Must have a valid driver's license with no more than 1 moving violation and/or at fault accident in the past 3 years.
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Keywords: Enterprise Rent-A-Car, Houston , Rental Exit Booth Agent - IAH Airport, Sales , Houston, Texas