Internet Sales Lead Converter

Company: The AskOzzie.com Real Estate Team
Location: South Houston
Posted on: January 28, 2023

Job Description:

We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Responsibilities:

Identify common customer issues and bring them to the attention of the team
Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Interact with the sales lead to maintain and improve service and product knowledge
Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction
Record customer interactions and follow up on their experience with our company
--- Maintain customer accounts and update with new account information as needed
--- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
--- Create records of customer interactions and follow up to ensure all questions have been answered
--- "Always be consulting" by providing clients with your very best service and your very best advice to nurture client relationships and generate repeat and referral customers
--- Consistent daily lead generation
--- The consistent daily lead follow-up to grow the sales pipeline
--- Have local knowledge of the community to answer questions about potential homes and the surrounding neighborhood
--- Have local knowledge of the community and market conditions to answer questions about potential homes, similar properties, and the surrounding neighborhood
--- Convert incoming calls and set appointments for sales agents

Qualifications:

High school graduate, G.E.D. recipient, or equivalent
Strong knowledge of customer interface and interaction
Must possess exemplary interpersonal skills, communication skills, and active listening skills
--- Past sales experience is preferred, not necessary
--- Self-motivation and drive
--- Communication, negotiation, and networking skills
--- Positive Attitude
--- Team Player
--- TREC Real Estate License

About Company:
The AskOzzie.com Real Estate Team is one of the top Agent Teams in the Houston area. We are a group of highly motivated Agents willing to go the distance to reach our goals. The company has been in business for over 17 years and has closed over 2,000 transactions. We utilize the top technology and systems to provide the highest level of service to our agents. We also have a licensed administrative team on staff to help our Agents leverage their time.



All you need is a heart and a burning DESIRE to take action!

Keywords: The AskOzzie.com Real Estate Team, Houston , Internet Sales Lead Converter, Sales , South Houston, Texas