Customer Service Representative

Company: The Hollister Group, Inc.
Location: Houston
Posted on: March 20, 2023

Job Description:

Our client, an auto and home insurance agency in Boston, MA, is looking for qualified candidates to join their Home and Auto Claims teams as Customer Service Representatives! This is a full-time temporary role that will transition into a permanent position for the right candidate. We are looking for those with strong communication and customer service skills, preferably with experience working in an office environment. Applicants must be able to commute to the Boston office to be eligible as this is a hybrid position.
Compensation: $18-23 per hour (temporary); $40-47K (permanent)
In most cases, on-site work at our clients will require an employee to be fully vaccinated. If you are applying for on-site work, please be prepared to provide proof of vaccination.
Responsibilities:

• 
  
• Conduct accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
  
• Provide customers with details related to insurance loss amounts and cost of repairs
  
• Assign, direct, and oversee vendors
  
• Identify liability exposures and participate in investigation, evaluation, and interaction with third-party claims
  
• Establish timely and appropriate claim reserves in accordance with claim standards
  
• Represent the company appropriately by executing a high level of service and maintaining professionalism at all times
  

Keywords: The Hollister Group, Inc., Houston , Customer Service Representative, Sales , Houston, Texas