Front Desk Agent Full-Time
Company: Pearl Real Estate
Posted on: May 28, 2023
A Pearl Guest Service Agent reports directly to the Front Office Manager and is responsible for fostering the Pearl culture within the Front Office department for Pearl Hospitality. A Pearl Guest Service Agent must ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.
The Guest Service Agent is a key team member and essential for the successful operation and administration of the Front Office. The Guest Service Agent must focus on providing exceptional customer satisfaction by continually ensuring Pearl touch points of the hotel are properly executed at all times. All hotel operations must be executed at the highest level of professionalism and courtesy. The Guest Service Agent must drive results through effective completion of the shift checklist and following through on all requests. The Guest Service Agent must ensure that our associates and our customers are always treated with the utmost respect since they are the key to our success. Guest Service Agent must act with the highest integrity and follow all cash handling processes and billing procedures to protect the profit of the hotel.
Responsibilities - (not limited to)
Physical Requirements - (not limited to)
Keywords: Pearl Real Estate, Houston , Front Desk Agent Full-Time, Sales , Houston, Texas
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